We’re for the driver

Our specialised VAG car service process begins with attentive listening – first to the owner and then to the car itself.

As experts in Volkswagen, Audi, Skoda, and Cupra vehicles, we bring deep knowledge and experience to every service. Our technicians are trained specifically in these brands, ensuring we understand the unique characteristics and requirements of each model. This specialisation allows us to provide unparalleled care for your VAG vehicle, from routine maintenance to complex repairs.

Our commitment goes beyond merely comprehending your needs; we strive to offer personalised advice and care throughout every stage of the journey, extending from pre-visit considerations to during your workshop visit and beyond.

We take the time to delve into your concerns and requirements, ensuring a comprehensive understanding of each vehicle’s unique characteristics.

This initial step marks the commencement of our tailored approach to car repair and services, where attention to detail and personalised care are at the forefront of our commitment to automotive excellence.

Transparent communication is key to ensuring customer satisfaction. We keep you informed you about your vehicle’s status and potential issues, empowering you to make informed decisions.

Rest assured, we will only proceed with repairs upon receiving your full confirmation.

Experience better

  • BEFORE
    YOUR VISIT

    Booking & cost transparency

    Before you arrive, our commitment to putting you first begins with a transparent and fixed-price service. When you book, you’ll know the exact cost, eliminating surprises.

    E-Safety check

    If your car is due for a registration check or within six months of your service, we’ll do the E-safety (pink slip / rego) check together with your service, saving you time and additional hassle.

    Service history review

    Our dedication to comprehensive care starts with thoroughly reviewing your service history, ensuring correct intervals, and fine attention to detail when filling in your logbook or digital service schedule (DSS).

  • DURING
    YOUR VISIT

    Thorough testing procedures

    Experience the Autobahn Diagnostics difference through our thorough testing procedures. Our detailed checklist covers every inch of your vehicle, ensuring no component goes unchecked. Any faults discovered during the inspection are noted, and pictures are taken to provide a transparent and comprehensive overview of your vehicle’s condition.

    Real-time communication

    We call you during the checklist process, explaining any repairs needed and possible future costs or issues, providing quotes, and ensuring you’re informed every step of the way.

  • AFTER
    YOUR VISIT

    Prompt documentation

    When your vehicle is ready, so is the documentation. The service and repair pictures are conveniently attached via a clickable link in your email, allowing you to access them anytime. This seamless integration ensures that you have all the necessary information at your fingertips, enhancing transparency and ease of access to your vehicle’s service history.

    Effortless payment

    We offer the convenience of multiple payment options. We will promptly send you a copy of your service records and invoice after payment.

    Service documentation

    Your files are securely stored for your peace of mind, ensuring your vehicle’s service and repair history are available whenever needed. For newer models, we update your vehicle’s service history in the vehicle’s “Digital Service Schedule,” keeping all records accurate and up-to-date.