VW Service

You don’t need to visit a dealership for VW service and maintenance; as an award winning independent VW service centre, we provide comparable workmanship, only genuine and approved parts and oil, to preserve your warranty each time we perform a routine service of your Volkswagen.

During our VW servicing, we employ specialised diagnostic equipment to reset service reminders and vehicle computers.

We also scan for and evaluate any electronic faults logged in your VW’s systems, providing you with a detailed report of our findings. This comprehensive approach ensures your Volkswagen’s electronic systems are thoroughly checked and updated with each service.

Our workshop diligently follows detailed service schedules recommended for Volkswagen vehicles, using only genuine parts or those from original equipment manufacturers (OEM) that align with Volkswagen’s high quality standards.

It is essential to replace certain parts and refresh fluids at specified intervals for optimal vehicle performance. Using the right oil in your car is essential for meeting the manufacturer’s specifications and protecting your warranty. Different engine oils are specifically designed for various models, such as the Passat, Golf, or Polo. We use only manufacturer-approved oils to ensure the longevity and optimal performance of your Volkswagen.

When to service your VW

Your VW service should be performed every 12 months or every 15,000 km, whichever comes first. This applies to all models, except for the MY21 and MY22 Amarok vehicles, which have a slightly different service schedule of every 20,000 km or 12 months.

For newer Volkswagen models with digital service schedules, we log your service information through Volkswagen’s dealer portal, erWin. This portal also allows us to check your car’s complete service history.

Electric & Hybrid

As electric Volkswagen models like the Touareg R, Multivan eHybrid, and Golf GTE become available in Australia, they will require regular servicing just like conventional petrol and diesel vehicles.

To ensure we’re well-prepared for the increasing adoption of electric vehicles (EVs), our technicians have undergone comprehensive EV-specific training courses with Bosch. Additionally, they continuously update their skills through brand-specific online programs, staying ahead of the curve with the latest EV technologies and best practices.

Our commitment to ongoing education equips our team with the specialised expertise to provide exceptional service tailored to the unique needs of electric vehicles.

What to expect

  • COMPREHENSIVE TESTING

    When you book a VW service with us, your vehicle will undergo a test drive, followed by a comprehensive inspection to ensure every aspect of your Volkswagen is thoroughly examined. Any faults identified will be documented with accompanying pictures.

  • UTMOST ASSURANCE

    Your VW service is performed by specialist Volkswagen technicians using licensed high-tech VAG diagnostic software. Their specific expertise with Volkswagen vehicles ensures the highest precision and quality in every service.

  • GENUINE
    PARTS

    We use Volkswagen genuine parts, original equipment manufacturer parts, and manufacturer-recommended oils and components to preserve your Volkswagen’s warranty.

  • DIGITAL SERVICE
    SCHEDULES

    For newer vehicles with digital service schedules, we have access to Volkswagen’s dealer portal, erWin to check your car’s complete service and maintenance history, and log your service with us.

     

     

  • MAINTAINS WARRANTY

    Staying on top of logbook servicing is essential for preserving your Volkswagen’s warranty. It also contributes to the vehicle’s longevity and helps maintain the highest performance standards.

  • PRESERVES RESALE VALUE

    When selling your Volkswagen, providing prospective buyers with a comprehensive service history, bolsters your vehicle’s appeal. If you are looking to buy a pre owned VW, we offer a pre-purchase inspection service.

  • BETTER PERFORMANCE

    Adhering to a regular VW servicing schedule ensures that your vehicle operates at peak performance and is more economical.

  • LOWER EMISSIONS

    Driving a car that operates at peak performance has several benefits. Not only does it help save on fuel costs over time, but it also reduces emissions, contributing significantly to environmental sustainability.